Mystery Motorist Survey
for BP Namibia - on a quarterly basis, 1995 - 2000.
Continuous evaluation of all service stations of all
brands countrywide in order to determine measurable
standards against which the client company can measure
its own performance.
2.
Mystery Shopper for BP
Namibia - on semi-annual basis from Jan. 2000 - Mar 2001.
Evaluation of product and service performance output
at Express Shops countrywide.
3.
TELECOM Customer Satisfaction
Feedback Survey, 1995 to 1997
Conducting the nation-wide customer satisfaction feedback
survey, on a quarterly basis from 1995 1997.
4.
Brand Equity Study - Makalani
Sugar (Pty) Ltd. 1996
A comprehensive study to determine market share of Makalani's
products countrywide as well as those of competitors.
Identifying customer perceptions and preferences.
5.
PABX (Telephone Switchboard)
Survey for Telecom Namibia, 1996
The survey established the customer's needs and preferences
regarding the use, purchase and/or lease of PABX systems,
aiding the client with the formulation of a new marketing
strategy.
6.
Feasibility Study of Karibib
Private School, 1997
A comprehensive study covering the critical success
factors of a private school in a rural environment.
Commissioned by Anglo American Social Fund and Navachab
Gold Mine
7.
Customer Service Evaluation
(for Dealers and Contractors) and
Customer Attitude and Behaviour Survey for Pupkewitz Megabuild,
October 1997
Aimed at identifying the perceptions and attitudes of
dealers and contractors regarding the service level
of building material suppliers in general and MPS Megabuild
in particular, as well as what the general public requires
in terms of building material purchases and services.
To determine consumers' attitude and behaviour towards
NBL's and opposition products in the Central, Coastal
and Northern regions of Namibia.
9.
Namibia Breweries Limited
- Retail Attitude Study - February 1998
To evaluate perceptions and attitudes of the retail
network vis-à-vis beverages.
10.
Telecom Namibia - Farmline
Customer Satisfaction Survey, Northern Business Unit -
April 1998
To determine the satisfaction level of farmline telephone
users for strategic management purposes.
11.
Telecom Namibia - Magnolia
(Farmline Automation) Survey, Northern Business Unit -
May 1998
To determine users' attitude about and satisfaction
of the newly installed automated farmline service.
12.
Telecom Namibia - International
Telephone Exchange Performance Survey , Central Business
Unit - twice annually since 1997
To assess whether the service performance level of the
ITE staff are in line with the agreed norms/standards.
13.
Telecom Namibia - Walvis
Bay Radio Exchange Performance Survey - twice annually
since 1997
To assess whether the service performance level of the
Walvis Bay Radio Exchange staff are in line with the
agreed norms/standards.
14.
Consolidated Sugar Industries
- Customer Attitude and Behaviour Survey - July 1998
To determine customers' attitude towards a new brand
entrant, having a packaging very similar to that of
an established brand.
15.
NBC All Media and Product
Survey plus a Baseline Study (Nationwide) - August to
November 1998
Promex was sub-contracted by AC Nielsen to conduct the
fieldwork component (more than 800 interviews) amongst
the more affluent part of society.
16.
Draft tourist development
plan - Landella (Pty) Ltd, 1995
Investigation of development possibilities of a specific
site with the drafting of a development proposal for
the purpose of investor sourcing.
17.
MTC Studies
· Sub-contracted by Insight Customer Satisfaction
to do the fieldwork (sample 150) - April 2000
· Sub-contracted by Insight Customer Satisfaction
to do the fieldwork (sample 350) - January 2001
18.
Namibia Dairies - July/August
2000
Sub-contracted by Insight Customer Satisfaction to do
the fieldwork (sample 300) as well as staff Focus Groups.
19.
Engen Namibia - April 2000
Sub-contracted by Insight Customer Satisfaction to do
part of the fieldwork (sample 25)
20.
Mr. Kutzner - Market assessment
and feasibility study for the establishment of an archive
service company - September 1999.
21.
Audio Conference Survey
- Telecom Namibia, December 2000
22.
Lubricants Pricing Survey - BP
Namibia, October 2000
23.
Evaluation of criteria of Road
Safety Management System - National Road Safety Council - Jan
- Feb 2001
24.
OPOS (On Premises Observation
Survey) - Namibia Beverages (Coca Cola) - June/July 2001, August
2002
25.
Taeuber & Corssen - Customer
Satisfaction & Value Perception Survey - March 2002
26.
Courier Services - market analysis
survey - April 2002
27.
Market survey, product and process
profiling and pre- feasibility study for the establishment of
a plastic products manufacturing plant in Namibia - March -
April 2002
28.
Engineering Association of Namibia
- Salary survey , May 2002.
